Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is very good. That's what I expected. The quality is excellent. Drove the truth a little longer than usual. And took the parcel in pochtomata, which is not usual, but in general everything is within the norm. Cloth is dense it is very good. Seller recommend. Very responsive and sociable. Put the lock down. In short, I'm happy. Take it, you will not regret it.
Good backpack, roomy. In the rain does not get wet, it sits comfortably, the seams are neat, it does not stink. I took everything I needed with me to the sea, but not more. Shape holds. I did not use adapters. It looks a little like a car. Delivery 2 weeks in Mo. 2 months I wear to work, while in perfect condition. Commodity
Very dense and from good materials. The lock is not branded (not double), but ordinary. The laptop is 13 inches with a whistle coming in. In appearance, roomy, but practice will show. While excellent)
nice
Very satisfied with the quality of the backpack in the ratio with its then price! Came, I unpacked it, no problems, defects or something, some positive emotions. Maybe, unless, not so convenient inner pockets, as I would like, but this is already quite picky. Quality, beautiful, practical, at a good price-here's my first impression. And in the local retail for this money I definitely did not see anything like this...
Large and roomy. The lock was not put in the kit.
2 weeks to St. Petersburg. Corresponds to the description. Great backpack! Quality is excellent. Lock as a gift. Wires and output. Lots of pockets. The main thing is not to climb outside. Now I will not carry it constantly in front of me in the crowd) I recommend! Manufacturer and store of prosperity!
Great backpack! I recommend to purchase. I bought a teenage son for school. He really liked both design and convenience. Especially pleased with the outputs of USB and jack3.5
Great backpack. No smell. Quality at altitude. Many different pockets, hooks at once you will not see everything. Purchase very satisfied!!!
It was about a month, maybe a little less. The quality of performance and in general the product is satisfied. The backpack is dense, in general the shape has, almost as in the picture. I took on the shares for 2 K, I think my money is worth. If you do not need or you for what reason the wires are set or just do not use the connectors, then they can simply be pulled out and replaced, which is very pleasing. But what is bad, for connectors there is no plug, well, this is already a constructive flaw in my opinion. In general, I'm happy, there are no sticking threads, everything is sewn smoothly.
Está mochila es excelente y muy resistente y te previene de que te roben...Es cómoda y no pesa casi....Y algo que me encantó es su diseño expectacular....Además el envío es súper rápido y más lo digo porque estamos en tiempo de pandemia y duro 12 días de China a Republica dominicana.....
Мега классный рюкзак!!! Огромное спасибо продавцу!!! Супер быстрая доставка до Московской области, всего 6 дней. Очень довольна заказом.
Изначально, когда посылка не была ещё отправлена, продавец уведомил, что на складе была сумка только серого цвета. Я дал добро на это предложение и после этого рюкзак приехал в течении недели с российского склада. Был упакован в фирменный пакет для отправки с логотипом фирмы. Внутри сумки был пакетик с селикогелем для отвода влаги, что типично для таких вещей. Рюкзак удобный, нет затруднений в ношении, карманы открываются легко и без проблем. Качество материалов на высоте. Только небольшой минус в доставке - присутствуют заломы в некоторых частях. Не вижу никаких проблем с исправлением данной ситуации. Продавцу огромное спасибо за хорошее общение, отзывчивость, быструю доставку и качественный товар.
Backpack of very good quality, very beautiful!!! My son is very pleased. Everything as described. so not 5⭐ but 10⭐ Big big thanks to the store!
Потртфель супер. Качество на высоте. Советую к покупке.
Сумку заказывал с Китая, но доставили её курьером службы IML на третий день. По качеству нареканий нет, полностью соответствует описанию. Заказываю в этом магазине не первый раз. Весь товар качественный, отправляют быстро, контактный, довольно быстро отвечают на вопросы! Продавца рекомендую!
Backpack is just super! Very light, roomy, functional. Just suitable for students, there is a laptop and everything you need to study. Secret zipper from thieves, water repellent material, cool design and many useful parts. Packing is good, inside was an air bag to keep the shape. Granddaughter is very pleased. I recommend the goods and the store. Thank you.
Backpack cool! Very good! I put in it a laptop 14 ", a camera, a flash and there is still room for things. In general, the thing is cool! Thank you! Recommend! I do not like backpacks and this is my first, I will walk with him, he is very comfortable. Color as in the picture. Curve USB connector and headphone, sewn deep, you can put the wires only under the slope (in the photo you can see), but for me it is not critical. In the backpack, this is not the main thing.
Excellent backpack, quality at altitude. I recommend the store-sent and delivered quickly. As a gift I received the castle. I'm happy with the purchase!
Ordered goods on summer sale from Moscow warehouse delivered somewhere in 10 days. The product is very satisfied, the material is generally excellent, does not smell, the seams are all inside lined, the quality is good. Let's test it.