Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool, high-quality, very well holds the shape. Fast delivery to St. Petersburg.
Thank you very nice quality
пришло быстро , качество хорошее но пришло с ужасным запахом , через пару дней выветрилось , но все же. товар впринципе рекомендую
The basket turned out to be quite small than I expected, but in general, and the reviews about it were said) it was possible to find a little cheaper) but the material is good is good and a bright drawing can not but please) the child is happy)
Baskets just super, fast shipment, quality is good. Recommend
Super Bag-recommend!
The material is dense, the print is bright. I hope it will last a long time. Thank you.
The quality of the basket is good, the shape holds. Specified the time to send the order from the store, but did not receive a reply. The order was made on 03.02.2021, and sent on 26.02.2021! Received 19.03.2021.
Very satisfied with the order, a nice basket, made of dense fabric and quite roomy
A little crumpled on the way, but came intact. Quality is good. A little long shipment was.
Perfect for keeping the peque toys. It comes in an envelope and comes something wrinkled, but it recovers the shape very well. And it's quite robust, happy with the quality. In my case I send fast to be aliexpress.
Very cool quality! Looks like in the photo, I even thought that it would be smaller, and it's quite large. No smell, durable material, sewn well, on top like a metal frame. Delivery 2 weeks.
Great box, anyway much more than in the same fixprice
Excellent baskets and fast delivery. The smell was weathered in 2 .. 3 hours. The only thing, shades of white inner pads in two rectangular baskets are different, one, more yellow, although one manufacturer and one series of baskets. But nothing serious. Thank you
Super)
The baskets are good, there was a smell, but quickly weathered. Because of their New Year Long sent the order. But after sending it quickly.
Good basket for toys! Executed qualitatively, the order came quickly!
Perfect!
O produto é muito bonito mas demorou pra chegar.
The product corresponds to the description. Very convenient basket for storing children's toys, roomy. Delivery is quite fast.
Very good quality and the drawings are nice. Better than in the pictures of the article even 5 stars
I ordered 2 sets of baskets, and everyone is happy. Baskets came quickly, there was a small smell, TC inside the fabric with waterproof impregnation. 3-5 days on the balcony completely decided the question, and to remove the creases I from the outside of the baskets went through the simplest travel-steamer.
Good, quality, dense material, keeps the shape well
Surprising how it מושלםםם
Very fast shipping to Spain. Even prettier in person. I love them. It looks very good quality.