Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
||*Estimated Shipping Time
||4-20 Business days
||4-20 Business days
|Australia, New Zealand
||4-20 Business days
|Central & South America
||4-30 Business days
||7-20 Business days
||10-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's beautiful and big. Everything's perfect.
super collier quelques jours de retard mais le résultat est top
I love my necklace . I received it earlier than expected date. Communication with store is top tier, any question asked was politely answered. Will definitely be ordering from this seller again.
Excellent quality and arrived in 35 days in Mexico, very happy for this product, the store very kind
המוצר בדיוק כמו שמתואר השמות כתובים ממש יפה והצבע ממש טוב. לקח למוצר הרבה זמן להגיע, אבל חוץ מהזמן של המשלוח המוצר מאוד טוב ויפה
Gorgeous top quality The store responds quickly Thank you
At the top !!! Communication with the store + speed of sending! I recommend
It's beautiful I recommend this store.. Sorry I didn't order anymore! It came fast!
Asked to add Crystal to the name and it was beautiful
Everything was done according to my wishes, a very nice pendant turned out. The truth on the neck is not very nice to wear, the letters prickle. Thank you. Making took 7-10 days and delivery also
Recommend❤I'll lock it up.
accurate and beautiful
its very good quality and service 100% I invite everyone to buy from them
I love it, the quality is great. I’m buying another one with my kids name :)
very nice :) thanks you store :)
Супер,очень понравилось заказываю уже второй раз
LOVE LOVE LOVE IT ITS SO CUTEEE! in order to put the names you message the store after you make the purchase they will respond letting you know they got your message
According to the photo like this it is very contentaa repeat no doubt
Excellent quality Necklace of very good quality
Beautiful I am very happy with this purchase I advertised to all my people. I really recommend for the low price
perfect store! good communication! 3-4 weeks to Holland. will order more! thank you Seller!
I love very much thank you so much store and AliExpress. High recommend cos really beautiful and quality is top I will order more for my family.
very beautiful and of good quality I love it and I will order more in the future from this store I do recommend this seller and the seller was very helpful and polite.