Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good pencil case. All as in the description. Made of dense fabric. My child is delighted. Recommend.
Great thing. Dense fabric, made all very well and qualitatively. It is convenient to use.
Everything is perfect
The product corresponds to the description. Quality is normal.
The goods came in the declared terms. Quality Good one. With the store did not communicate
Perfect arrive quickly gift for a colleague of work
Nice pencil case. Son of a cat lover, for a month with him goes to school
Inside the pencil case is a dense material, such pencils do not scratch and do not tear. The firmware is normal. It is stable and in itself, and if put inside pencils. Came not only in paper and pupyrka, but also in a cheholchik. The only thing, the color was slightly more pale than in the picture.
The fabric is very dense, but without coating. If you wash only manually. In the washing machine, the pasted cat will collapse.
It's been 3 months that we have the kits, good quality and finish. Our children are delighted. It's really very practical the pencil pot function because my son finds all his pens at a glance without looking for 2h in his kit and my daughter of 5ans loves too. The same should be done for teenagers or adults without reason for example.
Delivery 2 weeks. Corresponds to the description. Beautiful approved, inside 3 pockets ruler, touch. Steady. The seams are even, the zipper is good.
Excellent pencil case, bought a daughter for pencils and markers, sewn well, Lightning works clearly. Inside there are compartments for a pen, a pencil for example. I recommend, an unusual one.
Oh, great. Bigger than expected. Shipping very fast.
The pencil case really liked the child, quite roomy and comfortable. It is stable on the table. Came fast
Cool pencil case! Quality! Good looking!
Very beautiful. Good quality. Beautiful stitching seams. It feels solid off.
Very long sent order from China, Russia faster. I liked the pencil case very much, it is sewn qualitatively. Seller recommend.
Cool handbag, for pencils the most it. Put it in the mailbox!
Perfect, good quality printing and sewing fabric. 3 Internal pockets.
Excellent Product, fits a pen well. It feels good quality. I am very satisfied with my purchase. I highly recommend it
Very high quality sewing, no smell, light, stable, roomy
Very good, quality pencil case. Very fast delivery. All as in the description. Many thanks to the store
Good quality perfect
Super! Great quality! My girl very happy. Perfect for home scholl at the zoom. Perfect on the table with computer. VERY FAST SHIPPING!!!!!! ONLY 2 WEEKS. THANK YOU!
Not gray, but beige, with a black cat. Inside the pencil case there are several pockets under the handles-a touch. Down a little less than half. Unstable. About 18 cm high.