Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I came very quickly. Beautiful, glow in different colors, switch by remote. Compact. Very happy. Thank you recommend. The only box came all crumpled, but the condition of the device did not affect it.
Received. not yet included. in the evening. previously received work for a month and a half all OK.
Awesome
Super! Still want to order
I am very satisfied. Mist High, all items described working very well and fast delivery. After 01 month use will perform another review.
Cool thing, quiet work, can be used as a night light, a remote for lazy people) The goods are satisfied. In a measuring cup, the bottom is cracked, leaking
Thank you. Great stuff. Fast delivery. store recommend.
I came to Chuvashia in 19 days. Took for 1181r. Well packed, light, small, (I thought it would be more). I ordered 500 ml, a fork for euro. For 3 days of use, checked for all timer robots, for 60 minutes (hour), 120 minutes (2 hour) 180 minutes (3 hours), disabled on time, you can timer off. There are several modes of illumination, and brightness smooth color transition, and chosen to your taste, you can also disable it at all. Turns off the humidifier automatically if there is no water. Water consumption is not clear at all, as when full (500 ml) costs at maximum, moisturizes less, for 12 tea only 150 ml. If 300 ml pour, It moisturizes better and water consumption in 3 hours 100 ml. The kit includes a 1,5 meter (150 cm) cord, and a remote (can change the backlight, timer modes, steam intensity, on and off the humidifier). In general, the purchase is satisfied, the quality corresponds. Recommend. They did not communicate with the store.
I ordered at the sale of 11.11 humidifier came 1.12 (Irkutsk region), I did not communicate with the store. Excellent humidifier, compact with illumination. In the kit there is a remote control, a measuring cup for 150 ml. And instruction. Quiet, although when the lid is raised, the water. All functions work. Can be put on time 60/120/160 min Which is very convenient if you put it for the night. To buy I advise, very cool)
Well packaged product, received in 13 days. Everything works well! Satisfied. Manual and writing in English only.
Compact, the colors are cool. I ordered it for the nursery, for the bedside table the most it. I regret that I did not order 500 ml. Works more like an aroma diffuser, not like an air humidifier
Goods consistent with the description. As dziala narazie all correctly. Shipment has come in approx. 3 weeks. Recommend.
The parcel came quickly days for 10, fully corresponds to the description, works well and the diffuser itself and the remote. There are two options completely white and with a mirror base, I chose completely white, beautifully glows!
Perfect! I am very satisfied. Super colors. Thank you very much! :-) I recommend! :-)) Děkuji moc, perfektní. Barvy skvělé, Dálkový ovladač taky velmi dobrý :-) Doporučuji :-)
It came quickly. The measuring cup came cracked in two places, but does not flow yet. It works quietly. The store would recommend to wrap and a cup in a protective film, so as not to chat when carried inside the diffuser, and then it can damage the diffuser itself.
All OK. Diffuser like, dripping oil, smells good. Looks nice. With the remote is very convenient. Colors change itself, you can include some one color. Delivery was not very fast, half the way stuck, but eventually reached. In general, a good thing, I like it.
Great humidifier and night light! The whole family is happy, especially the son!)) the store wrote, but did not wait for the answer, I put 1 star for communication ((
The store very promptly sent the order. The order arrived in Moscow in 14 days. I ordered 2 diffusers. Packed everything is fine! Packing is intact, inside all also without flaws. Included remote control, Wire (plug for socket) and English manual. I poured water, dripped aromaoil and enjoyed it. Children almost got into a fight finding out whose room will stand :))
Product came fast for Brasil. am very satisfied with the order. Recommend the store.
Beautiful of very good quality, I highly recommend and it also arrived very fast.