Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it, very nice and fast shipping.
beautiful ❤️ arrived on time. same as the photo.
The set is very beautiful, but during delivery the gift box broken. I was upset, because I took it for a gift. Otherwise the product is very beautiful and exactly the same as look in the picture. The seller is very trusted and respond quickly.
Very cute ornaments, I recommend, all as in the description.
The set is very beautiful, but the metal is too thin. The necklace bent during transportation and in the places of fastening cracked. Wrote to the store. He kindly reverted part of the order cost. Bracelet and earrings are whole, you can wear in the summer. Thanks to the seller, sent the order quickly!
Very beautiful, bright, stylish decoration, just like in the photo, easy to touch, does not press, it looks very expensive and bright, the store sent very quickly, without damage, I'll order more.
Simpotichnye set, large earrings and a pendant, the chain for me is short, I would like to be longer, but it still looks good
Order is cames before estimated date. everything fine..great store. Fast shipping...Highly recommend this seller. Hope to deal again.thank you.......
It's more beautiful than you see in pictures, very happy with the product
very beautiful set of jewellery-it look gorgeous. I love it
it's lovely and very light weight. I got it on time.
As requested and as expected. Good material and good quality.
so beautiful what u order is what u got
beautiful i love them
Very beautiful, I love it and fast delivery
Set chic! Large!!!! We need to take this into account. Just like in the picture. I do not fit the necklace in length at all, the neck is full, so I put the pendant on a separate chain. Everything else is just class. Dimensions of the decoration in the photo with a ruler. Expansion ring. On any finger can be worn. Earrings and ring are the same in height 4.5 cm
Perfect beautiful, I love it but they should have a bigger size stayed too tight but adding one more argolas can be fixed
Thanks a lot I really like it and appreciate it thanks
Very beautiful.
Very nice
NICE ONE
I love it just like the pictures
this is the most beautiful thing I've ever seen. it is gorgeous. I love it thank you so much.
I received my package today 8-11-20 Thank you very much
Wahoo l love it,just as the picture and fast delivery l mean fast fast delivery thanks and packaging very well