Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel arrived in Ukraine in 1 month. the goods are perfectly packed. the store only best recommendations. thank you very much.
Everything came in good condition, there are no cracks anywhere, etc.
Everything is very cool! Shipping fast. Packing safe. Stickers are perfect. Advise! You won't regret it! Quality fire!
Good glass, pasted without problems
Thank you very much for the fast delivery, the glass is excellent, close to the original, the edges are even folded. Recommend
The goods came quickly despite the quarantine. Quality is excellent. The goods were tracked all the time. Took it in the new mail. The only thing that does not like, for three glasses they triple delivery took want themselves put in one box...
Everything is fine) I order glasses for the first time and will still order
To Lviv delivery to the city. At viglade sklo Duge yakysna. I will be testuvati
Came for a month in Odessa. Packing is super. Respect to the store! The glasses are excellent.
Duge is good, very good, behind his grochi just чудовi
It was good. Delivery about 2 months. We got the whole. Thank you. Recommend it.
Glass packed well. Not glued yet, but I do not like the edges: they are not rounded. The impression that the whole screen will not cover.
Yak kick yak sklo!
The goods drove very long. Goods satisfied
The normal came the glass, though, came out all the deadline, extended the store's term, I already opened the dispute) but, everything worked out) thank you
Everything came, I lock the last time, I recommend the axis so I look on the phone
Glass received, ordered three pieces at once! Ordered 7.03, took 2.04 by mail! The quality is excellent! On iPhone 7 glued perfectly, all holes match, sensors work! One inconvenience the central button became more under the recessed, well it is clear, the thickness of the protective glass is decent, the edges are rounded! Happy with the glass! Seller and store recommend!
Order received staples are pleased to recommend
Arrived in 22 days in Kiev. glued easily, let's see how it will be in use. Seller recommend!
Very long delivery, more than 70 days. The glass is normal to look, not glued yet.