Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description. Very roomy basket. Light in weight. Convenient in placement
As the picture exactly והגיע within 10 days
Es tal cual se ve en la foto. La tela es impermeable, parece como un poco plastificada, pero es ideal para su función. merece la pena!
Excelente
SO GOOD - I LOVE IT SO MUCH. stands up perfectly on its on. in the beginning it had a typical plastic sort of smell but that will go away over time
Comfortable
It came in fast. Very good quality
Good quality, very big, fast shipping !
Everything as described. Recommend!
Good מאד
Quickly Reached, roomy
Good, without rib stiffness, it is due to the filling of linen
It is very good quality Price! I give you 5 stars in shipping because it has arrived to me before 15 days!
really good purchase, like it ,hight quality
Just WOW! Arrived in 10 days! Ordered 16.2. The store shipped 17.2. And arrived 26.2. The product looks great! Sewing ordinarily, smells like just a bit of closed but it is a very good product. Are standing alone and inside is slightly plastic! Super. Thanks to the seller for the speed of the free and everything!⭐⭐⭐⭐⭐
Good basket, I advise.
Very good bag for storing linen. It is convenient that there are handles. The shape holds well, very high. I liked it.
Fast shipping and good material, pretty tough
Супер!
Very good quality
very good
Perfect and very fast 10 days
Nice basket. It's worth it, it's not falling.
Perfect for toys
Product arrived in perfect condition is identical to the description of the item. The metal wire around the basket is intact and has no bending. The store was blazing fast in delivery. Ordered the 27 January arrived on 10 February.