Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super happy, it's arrived in 7 days, it's beautiful, I'm sure I'll buy again
Top Product
The clock is just a bomb. The only thing I expected was that there would be a little more, but they still look good on the hand. Went of course for a long time, almost 2 months, but it's because of this, that in Belarus, Customs takes a long time. And I myself reduced the links by looking on the internet how to do it. Thank you store.
16 days to arrive, very good quality is the second bought in this shop. Days running like a clock.
Lovely watch, firmly made. Bracelet long, can be adjusted. Product came well protected. Recommend salesman.
Very fast delivery! I recommned!
Часы пришли, упакованные в пупырчатый полиэтилен. Совершенно не повреждённые. Браслет был затянут защитной пленкой, чтобы не было царапин. Длина браслета позволяет носить часы обладательницам широкой кисти. Мне уменьшили на одно звено и все равно большеваты. Отличные часы. Красивые, стильные, качественные и современные. Рекомендую продавца и товар.
Es precioso y con el fondo azul se ve muy bien. Idéntico a las fotos. Recibido en menos de 48 horas. De momento funciona perfectamente.
Часы супер,реально в живую выглядят намного круче чем на картинке! Продавца рекомендую!
muy contenta me encanto súper contenta con la entrega y mi lijero que llego
Часы супер!!! Очень красивые, женственно и нежно смотрятся из-за цвета, хоть и на браслете. Я налюбоваться ими не могу)))) Ремешок по краям блестящий а в середине матовый. Очень красиво переливается. Продавец отправил сразу и пришли они за 12 дней!!! В пупырчатом пакете и сами в пакете плотном на замке. Ремешок часов в полителене. Ни одной царапинки!!! Ремешок на секции 3-4 буду уменьшать. Водонепроницаемость не пробовала))))) Позже, как созрею))))))
Precioso y tamaño ideal.Muy bien embalado y con plástico protector de la correa y reloj
часи отримала досить швидко ,дякую продавцю ,з ним не спілкувалася.
Me encanta está tienda, la marca CHENXI, siempre me da muy buenos resultados, funcionan muy muy bien, de verdad son de acero inoxidable, resisten al agua, son preciosos en todos sus colores, y de muy buena calidad y además están geniales de precio, recomiendo esta tienda desde hace años, y yo seguiré comprado a CHENXI, no tarda ni dos semanas en llegar a casa
Заказала 29.06. Пришли 20.07. Всё упаковано очень хорошо и надёжно. Ход точный, ремень укорачивается самостоятельно дома без проблем. Все понравилось. Продавца рекомендую. Товар отправил сразу же. На лето самое то, мило и красиво.
Доставка две недели из Китая. Отличные часики, спасибо огромное продавцу. Товар и магазин рекомендую.
Very beautiful. For such a price, take it without hesitation!
I already bought it from another salesman but it stopped working within a few days. I hope it gets better this time. The watch I like and its size is perfect for me
Very beautiful thing! I do not know how they will behave in use, but visually very high quality watches. On my wrist at 14,5 cm of course the bracelet is great, but I hope I can shorten. I received the order a week ago, immediately started-still go.)))
I like the watch very much, very nice and elegant everything works well and without problems it feels good quality. Watch for the whole occasion. I like your design. All good in quality and price I highly recommend to the Tienda. I arrive in 1 month no problem s arrive all well packed without any problem.