Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This suuuuuper pretty, the green is excellent, I arrived earlier than expected, I ordered XL being me G, since I read the measurements and usually I am wider from the chest, if you are full like me, ask for a size above the one you usually wear and it will be super good. Very satisfied. A sweatshirt that every ARMY must have :).
I loved it.
It's big and super soft, it's just the same as the photo.
I arrived before the date in perfect condition precise color look good on the sizes, it suits Me perfect🥰
The love is very warm and arrived before the estimated time
The sweatshirt is not thick but it is soft and warm, usually I wear medium size but I ordered size L and I stay wide, not fair
I love the size all very well
Very good purchase
I arrive in excellent condition, before the date and I am perfect. Recommended 100%!
This is beautiful I look very good, I am L but I asked for XXL to make it look good, I am happy, it looks very good
as per description. I loved it
I ordered m and it was perfect, I have 1.58 and 55kg
As seen in the picture is beautiful
Very beautiful
Is an amazing hoodie good quality I am over the moon
I love it, although if I have to say that to be a XL it is small, I asked for that size so that I would be a little oversized but well, the rest very well, very good material and precious color.
Product quality is as expected and well packaged wine. The problem was with the delivery time, as it was 8 days late.
I received hoodie on time. Quality very good and I was surprised that it's very warm fleece hoodie for summer too hot. But very beautiful especially for ARMYS
Is as shown
Just like in the description👍👍
Ygggyyy
Excellent quality is already the second, I already have the green
Good hoodie🔥, But you need to order a size larger! Little ones!
received in good condition. not sure about the size before its a gift for someone
Super pretty, I recommend it