Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
Gorgeous!! Love it! Perfect travel ring!
Already the second I order a very cool ring as in the picture even better than in the photo boldly order thanks to the store
It’s looking great. Thank you.
Beautiful and sparkling. cute package. Came with a polishing cloth
looks really good! well made! has a stamp inside ring 18K I tried to take good pictures but light in house doesn't give justice to the real beauty of the ring. perhaps 2 carat might look just slightly too big. so if you want it to look more realistic, I would go for 1 or 1.5 carat.
It looks good quality and very bright, I arrive relatively fast to Mexico.
Very nice
Very beautiful did not even expect...
Extremely Accurate . Wow! It's beautiful and just like the pictures. I only just received it so I don't know if if will tarnish or not.
Fast shipping. Beautiful ring. Seller recommend.
I brought this so I can wear it on holiday instead of taking my real engagement ring, was not disappointed when it arrived. I ordered a size 6 as normally a 52 and it fits to size.
Very nice, I will check with a jeweler its authenticity although it has 18 k engraving, but I will take you to check if it meets the 18 k standards. Although the certificate says so, but I'll still take it to a jeweler. But it's nice and good for the price, and it came to me before the estimated date. Thanks.
Product hight quality and aesthetic. Really beautiful and glare and natural. Really well done. Formidable. Arrived very quickly. Recommend
Order arrived light and well protected
Beautiful ring fast shipping to Ireland
For the price is pretty good
bello
Goods as described. Everything ok. I recommend the store.
Very nice ring with your certification only that comes in Chinese jejehe other super, I arrive very fast.
Very cool ring as in the picture is already the third ring that I order
Thank you to the store. Excellent ring. even a cloth for polishing put.
love it. it's beautiful.
The pebbles are very shiny. Came in a gift box. with quality certificates
beautiful, sparkling, the weight is great, goes great with my wedding band, looks like a real diamond. 10/10 definitely recommend!